How do I order a re-send of an existing flyer?
Simply log in to your account. Go to
My EmailFlyers and click the Edit/Re-Send
link next to your flyer. Pricing is a flat $29 per county.
After checkout, your flyer will become editable,
and you can then change any text or photos and approve for sending.
My account shows my flyer was sent out, but I did
not receive my flyer in my email inbox. Why not?
It is important to check in your junk or spam mail folders in
case your flyer went in there. Also, make certain both domains
emailflyers.net and email-flyers.com
are set as safe senders in your mail program, to ensure all our
email goes to your inbox every time. Also known as whitelisting.
Here is a link on how to do that, depending on what mail program
you have.
How to whitelist us: http://www.aweber.com/blog/how-to-whitelist-us
Do you have a phone number?
All inquiries are handled online for efficiency. We constantly
monitor our email. If we are online, you can use the Live Help
Chat for quickest results.
General Questions about the process?
How to create, design
and send an email flyer
How much does it cost to send a flyer?
A full county send is only
$49. Each additional county selected is only $29.
Resends are only $29 per county.
Can I send to more than one county?
Yes, you can select additional counties for $29 each.
Can I send a flyer to promote my business,
or any other type of non-property listing flyer?
Our primary focus is real estate property listing
flyers, with actual real estate for sale, with no other forms
of advertising allowed. However we do encourage you to add
your business listing to our Service Provider page.
Can I send a custom propety listing flyer I have already created?
Yes. You will need to go through the normal order process, inputting
your agent and property information.
After checkout, when you get to the Photo Upload page, scroll
to the very bottom and you will see the option to upload your
custom flyer.
How do I access my flyer preview?
Login to your account and check the status
of your flyer. Click here to login to your
account.
How do I add, change or remove the send counties
when I order a resend of an existing flyer?
After you login to your account and click the "resend this
flyer" link, on the next screen you will see an "add/change"
counties link at the top. Click that link to add / change / remove
counties prior to checking out.
My flyer is showing an old logo and/or old
agent photo. How do I update or remove them?
There are several ways. If you are in the middle of an order,
whether it be a new order or a resend, you update your agent photo
and logo on the Photo Upload Screen (the same page where you upload
your property photos). This page is AFTER checkout, where you
can continue to edit/preview your flyer before approving it for
sending. Scroll to the bottom of your flyer on the photo upload
page to remove/upload new agent photo/logo. This will update for
all of your flyers instantly.
If you are not placing an order and just want to update or remove
your agent logo and photo, you can login to your account and access
any existing flyer that has been sent in the past. Login to your
account, click MyEmailFlyers link on the left side, and click
the EDIT FLYER button next to any flyer. Click the EDIT PHOTOS
button at the top. Scroll to the bottom of your flyer to remove/upload
new agent photo/logo. This will update for all of your flyers
instantly.
I receive your flyers, but no photos display.
Due to internet security, many mail programs
such as Microsoft Outlook block external images by default. You
simply have to locate the setting to display the images.
List of mail programs and steps to enable photos.
What photo formats can I upload?
You can upload the following formats: JPG (recommended),
GIF, BMP, TIF. Minimum 500 pixels wide.
How many agents do you send the emailflyers
to?
It varies with each area. Select
your area from the home page to view the email list details.
I have successfuly paid for my order, but
I either did not have a chance to upload my photos, or I want
to upload them later. What do I do?
Simply log-in
to your account, and click the 'My emailFlyers' link
on the left side, and click the edit/view/approve link next to
your flyer. On the next screen you can upload photos as well as
edit your flyer details. There is no time limit; your order will
remain active in the system for you to upload your photos and/or
edit your flyer anytime in the future.
After my flyer has been approved, how do I
verify if and when it was sent out?
There is a status field next to every order
in your account. Just login to your account, and if the status
says "Complete" next to your flyer order, that means your flyer
has been sent out. Furthermore, there is a date/time column with
a "last status date". The time and date listed under
this column is the date and time your flyer was sent out. All
times are Pacific time.
Can I order a pre-MLS or pre-construction property flyer?
Yes.
Can I order a commercial property flyer?
Yes.
Can I order a for sale by owner flyer?
Yes.
Can I send my flyer to another state?
Yes. But it is more effective to send
to the state the property is in.
How long does it take to create and send my
emailflyer?
Once you done creating your flyer and approve
it, your flyer will be sent within 8 hours. Flyers approved after
6pm Pacific Time will go out the next day for maximum effectiveness.
If you need an order rushed, please contact us
and let us know.
How do I contact customer support?
If your question is not addressed above, please
use the contact form at the top. To streamline our service, and
provide the most efficient response, we handle all inquiries online.
